Welcome to RainGearHaven LLC. Please read the following terms and conditions carefully before using our services and purchasing products. By visiting or placing an order, you agree to be bound by these terms.

  1. Definitions
    “Website” refers to our online store.
    “User/Customer” refers to the individual or company that visits or purchases on the Website.
    “Products” refers to umbrellas, raincoats, rain boots, waterproof phone cases, and related accessories sold on the Website.
  2. Orders and Payment
    Users must provide true and complete personal information (name, address, phone number, email address, etc.) when submitting an order.

The payment methods accepted on the Website will be listed during checkout. All payments are processed through secure, encrypted channels.

We reserve the right to cancel orders if we discover incomplete, unusual, or fraudulent order information.

  1. Shipping and Delivery
    We will arrange shipment as soon as possible after order confirmation.
    Delivery times may vary depending on region, logistics conditions, or force majeure.

Please inspect the package upon receipt and contact us immediately if any damage or missing items are found.

  1. Returns and Refunds
    You may return or refund unused products within 14 days of receipt, provided they are in their original packaging.
    Return shipping is the buyer’s responsibility (unless there is a product quality issue or the wrong product was shipped).
    Refunds will be made through the original payment method after confirmation of receipt.
  2. Product Warranty
    Our products come with a statutory warranty. If any quality issues arise during normal use, please contact us.
    The warranty does not cover issues caused by improper use, damage, or unauthorized repairs.
  3. User Responsibilities
    Users agree to use this website legally and refrain from engaging in any illegal activities.
    Users must keep their account and password confidential. Losses resulting from negligence are the sole responsibility of the user.
  4. Limitation of Liability
    While we make every effort to provide accurate and timely product information, we do not guarantee absolute accuracy.
    We are not responsible for service interruptions or losses caused by force majeure (such as natural disasters, logistics delays, network outages, etc.).
  5. Intellectual Property
    All text, images, logos, and designs on this website are protected by copyright and relevant laws. Unauthorized reproduction, dissemination, or commercial use is prohibited.
  6. Privacy Protection
    We strictly comply with U.S. and related laws to protect user data. For details, please see our Privacy Policy.
  7. Governing Law and Dispute Resolution
    These Terms shall be governed by U.S. law.
    Any disputes arising from these Terms shall first be resolved through friendly negotiation between the parties. If negotiation fails, the dispute shall be referred to a court of competent jurisdiction.