Welcome to the RainGearHaven LLC store. The following shipping terms apply to all orders placed through this website.

1. Shipping Area
   We offer shipping within the United States and support international shipping (to select countries and regions).
   International shipping is subject to the import and export standards and customs regulations of the destination country and region.
2. Import and Export Standards
   All products meet the safety and quality standards of the United States and most other countries.
   International customers are responsible for verifying local import requirements for rain gear and waterproof electronic accessories (such as waterproof phone cases) and are responsible for any applicable duties or customs clearance fees.
3. Shipping Time
   Orders within the United States: Typically arrive within 2–5 business days.
   International orders: Approximately 7–20 business days (depending on the destination and customs clearance).
   Holidays, weather conditions, or force majeure may cause delays.
4. Partnered Logistics Companies
   For domestic delivery, we primarily partner with UPS, FedEx, and USPS to ensure fast and reliable delivery. International Shipping: We partner with international carriers such as DHL, UPS, and FedEx to provide secure cross-border delivery services.
5. Shipping Policy
   Free shipping within the United States; however, please check the specific shipping costs during checkout.
   International shipping costs are calculated based on weight, destination, and shipping method, and will be displayed at checkout.
6. Order Tracking
   All orders will be provided with a tracking number upon shipment, and customers can check the shipping status in real time through the carrier’s official website.
7. Risk and Liability
   Risk transfers to the customer upon delivery of the goods to the carrier.
   Additional costs incurred due to incorrect address, incomplete information, or undeliverable goods are the customer’s responsibility.